26

Allow users to be connected to multiple call centres / allow call centre to be selected on the sales order

Allow users to be connected to multiple call centres/Allow call centre to be selected on the order by the user. A user may be a call centre user for a company that has multiple departments. eg. Departments of Homeware, Men's clothing, etc. If each department was set up as separate call centres, ...

Read more...

2 Comments

Read more... 2 Comments

Category: Call Center app (16)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for the product suggestion! This idea is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).