Track emails to Dynamics in Outlook on the Web and New Outlook
In Classic Outlook it is possible to track an email to Dynamics. The Dynamics details of the customer appear in Outlook and the email appears in the timeline of the customer in Dynamics.
In Outlook on the Web and in New Outlook this functionality appears to be missing
Real Time - Email - Integration with Canva
Rather than manually creating an email template based on a design created in Canva - we'd love to see an integration with Canva. This would allow us to create our designs in the Canva app - and have those designs come over to Email in D365. The Marketing app would essentially use the design ...
Add BCC option to Marketing Emails
I know CC has been added but for compliance purposes we want an email address BCC'd so we can track the emails which are sent to customers (as we need this on a different record to the Contact record). Hopefully a small change given CC is already there.
Exclude Click Bot Traffic
Increasingly, email click bots are clicking all links in an email to determine if the email is safe for the recipient to click. This traffic is inflating engagement metrics in reporting and therefore showing thousands of clicks that were not from a human. This should be resolved, else click ra...
Brand Profiles - Allow Save As or Duplicate
We love that brand profiles now support themes! However, we need the ability to create a copy of a Brand Profile - like a Save As or Duplicate.
Use Case - with Business Units
I need to create a Brand Profile for each Business Unit - and the Theme must default to corpor...
Clone / Duplicate e-mail templates
Being able to easily clone / duplicate an e-mail template. Instead of having to go through the process of copy and pasting HTML-code.
Email Deliverability Domain Scores
Hello,
"Allowing clients to view their Email Deliverability scores would be a great feature. It would help them track their progress and determine if their score has improved or not. Moreover, bringing back the Email spam checker in RTM would be beneficial. I have had some cl...