6

the error message appear when customer using unmatching languages

there are two different users. One is the logged in user, and another one is the service account which runs the process. So there will be unmatching languages, customer want an error message appears when this scenario occurs

 

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Category: Outbound Messaging (7)

STATUS DETAILS
New
1

WhatsApp location messages in the Omnichannel

Dear Microsoft Team,

I would like to propose the development of a feature to display the location of the sender of a WhatsApp message to the Omnichannel.

This feature will improve the efficiency of our service centers, which serve more then 8,000 residents, by allowing us to obtain...

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Category: Outbound Messaging (7)

STATUS DETAILS
New