the error message appear when customer using unmatching languages
there are two different users. One is the logged in user, and another one is the service account which runs the process. So there will be unmatching languages, customer want an error message appears when this scenario occurs
WhatsApp location messages in the Omnichannel
Dear Microsoft Team,
I would like to propose the development of a feature to display the location of the sender of a WhatsApp message to the Omnichannel.
This feature will improve the efficiency of our service centers, which serve more then 8,000 residents, by allowing us to obtain...