Product Lines Multi Selection on MPOS
Customer Purchase 10 different product from 2 different sales associate. MPOS product lines operator can attach sales associate with single product line means operator select all 10 product lines one by one then attach sales associate. if multi selection option available on product line screen ...
POS prepayment should not be considered as a free limit
If a prepayment is registered at the POS for a sales order created at the HQ, the prepayment is open to be used as a free limit. The open balance means that it is possible to use this as a credit limit until the original sales order is invoiced and settled. A prepayment should be dedicated to the...
Customer merge through customer service should also merge customer transactions within the channel database for POS and eCommerce
Currently through call center customer service within D365 F&O, users have the ability to merge customer records which transfers sales transaction from one customer to the other. Within customer service form, this is then represented into a singular view where sales orders for both customers a...
Wildcard product search in POS
To my experience it is not possible to add wildcards in the product search in MPOS/ CPOS (*, %, etc.) This limits the results to the beginning of a criteria. Ex. a search for "ball" will give a result for "ballpark" but not "baseball". In Norway, for instance, we do not divide compounded words. F...
Improve search functionalities on POS
When searching for products using multiple attributes/search criterias, the result page is not very informative.
E.g. it is not displayed which search criterias did match. In addition it seems as if the relevance does not matter with regards to the sorting.
The Suggestion is to imp...
Thanks for your feedback. This is a great suggestion. We have added this to our backlog - Thanks, Abhi Rathinavelu, Senior Program Manager, Dynamics 365 for Retail
Ability to have info codes longer than 100 chars
We have added an info code to the declare tender operation to be able to enter shift notes that need to be passed on relative to the shift being closed. Need the ability to enter more than 100 chars as part of the information.
Make electronic Journal Receipt match printed Receipt
When looking at the digital receipt from the journal make it match the printed version of the receipt. Often times when researching transactions need additional information that shows on the printed receipt that isn't on the digital receipt.
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
When using product view by category should retail last-used mode (card or list).
After selecting a category and viewing the products it should retain the last view you used. If you switched to list view should remember this setting and use same view for next selection.
Registers in offline mode
Dynamics 365 for retail has gradually moved toward a “Seamless Offline POS” experience which requires less user interaction to shift from “Online” to “Offline” mode for MPOS, MGM & Hitachi have identified a gap in the product related to the offline transactions that are created while any one of t...
POS fails to alert user if a barcode is not found during scanning
This applies to POS with wedge scanners, not OPOS. The dialogue that appears when a barcode is not found during scanning is not visible enough. "The product associated with the bar code was not found. Please search for the product from the product search page." This occupies only a small fragment...
I agree that this isn't a great experience, but it is a limitation when using a keyboard wedge scanner.
Administrator
Thank you for this feedback. I have added an entry to our backlog to address this.