7

Sending a Reminder to those who have not yet responded

There should be a feature that allows you to send a Reminder to those respondents that have not yet responded the survey. I know this can be done with Power Automate but this should be as a basic feature also in the Customer Voice UI when sending the survey with e-mail sending option.

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1 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
Planned
2021 Release Wave 1
Ideas Administrator

This feature is in Customer Voice Roadmap.

7

Provide HTML editor or better Email Template customization options

Enterprise organizations can have very stringent branding standards. The current email template editor is very limiting. Even if an email is designed and HTML provided, it cannot easily be added to the template editor - current experience is trying to copy and paste it from a web browser. Th...

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0 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
Planned
2021 Release Wave 1
Ideas Administrator

The email template improvements suggested by this post are already being planned for the next wave of release. 

6

Delete the customer voice response through Common data service

When deleting customer voice responses using Common Data Services the responses still exists in the Customer Voice Portal. Post deletion of responses from common data service it should synchronize with customer voice interface.

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2 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
New
5

Send Survey on behalf of different users in CRM - allow dynamic email accounts

We are not happy that dynamic email accounts are not support yet sending from CRM. We tried to create an OOTB workaround but this is not working because dynamic email accounts are not supported. With Voice of the Customer we used different senders. Users only needed to allow to send in their n...

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0 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
New
4

Send survey email response to multiple people

Currently when a survey response email is received, the only person who receives it is the developer of the flow/survey. That person is usually not the person who is interested in the response; someone in Support is. Please allow for changing of the receiver of the response or allow for multipl...

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0 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
Needs Votes
3

Forms Pro (Customer Voice) Include security to share the Survey

In order to see the survey results in Dyn CE as form pro view, it requests share the survey. But Sharing the forms can allow users modify it. We request a security to share only the results to users. Replication: 1) Using advance find make a query to Customer Voice results surveys 2) Open a re...

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0 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
New
2

Schedule the date and time to send a survey to respondents

Setting a date and time to send a survey out to respondents will be ideal. I am using Customer Voice to survey attendees to a multi-day workshop. I need the surveys to be send at a specific date and time the synchronise to a specific time on the final day of the workshop. Being able to schedul...

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0 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
New
2

Customer voice survey design version control

Future featuring customer voice survey design version control, maybe nice to feature, for the purpose to visualize potential revision history and visualize transitions or evolutions of outcomes.

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0 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
New
1

Dynamics 365 survey mobile device text message distribution with customized test message template code delivery gift schedule

Wish we future feature the option to register a mobile device survey distribution with option to text message code transmission with option to confirm for purpose to advanced text message template and schedule after accepting a courtesy gift sales order to the survey recipient. Not featuring pre...

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0 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
New
1

Add Survey Invite email editor within "Distribution Settings" along with preview for Desktop/Mobile devices.

The survey invite invitation email which is sent out appears differently when viewed on Mobile than on Desktop - with the line spacing being skewed when viewed on some mobile devices. As this is the case, I feel there is need to add an out-of-the-box solution to customise the email send template...

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0 Comments

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Category: Survey Distribution (21)

STATUS DETAILS
New