Sending a Reminder to those who have not yet responded
There should be a feature that allows you to send a Reminder to those respondents that have not yet responded the survey. I know this can be done with Power Automate but this should be as a basic feature also in the Customer Voice UI when sending the survey with e-mail sending option.
Provide HTML editor or better Email Template customization options
Enterprise organizations can have very stringent branding standards. The current email template editor is very limiting. Even if an email is designed and HTML provided, it cannot easily be added to the template editor - current experience is trying to copy and paste it from a web browser. Th...
The email template improvements suggested by this post are already being planned for the next wave of release.
Delete the customer voice response through Common data service
When deleting customer voice responses using Common Data Services the responses still exists in the Customer Voice Portal. Post deletion of responses from common data service it should synchronize with customer voice interface.
Send Survey on behalf of different users in CRM - allow dynamic email accounts
We are not happy that dynamic email accounts are not support yet sending from CRM. We tried to create an OOTB workaround but this is not working because dynamic email accounts are not supported. With Voice of the Customer we used different senders. Users only needed to allow to send in their n...
Send survey email response to multiple people
Currently when a survey response email is received, the only person who receives it is the developer of the flow/survey. That person is usually not the person who is interested in the response; someone in Support is. Please allow for changing of the receiver of the response or allow for multipl...
Forms Pro (Customer Voice) Include security to share the Survey
In order to see the survey results in Dyn CE as form pro view, it requests share the survey. But Sharing the forms can allow users modify it. We request a security to share only the results to users. Replication: 1) Using advance find make a query to Customer Voice results surveys 2) Open a re...
Schedule the date and time to send a survey to respondents
Setting a date and time to send a survey out to respondents will be ideal. I am using Customer Voice to survey attendees to a multi-day workshop. I need the surveys to be send at a specific date and time the synchronise to a specific time on the final day of the workshop. Being able to schedul...
Customer voice survey design version control
Future featuring customer voice survey design version control, maybe nice to feature, for the purpose to visualize potential revision history and visualize transitions or evolutions of outcomes.
Dynamics 365 survey mobile device text message distribution with customized test message template code delivery gift schedule
Wish we future feature the option to register a mobile device survey distribution with option to text message code transmission with option to confirm for purpose to advanced text message template and schedule after accepting a courtesy gift sales order to the survey recipient. Not featuring pre...
Add Survey Invite email editor within "Distribution Settings" along with preview for Desktop/Mobile devices.
The survey invite invitation email which is sent out appears differently when viewed on Mobile than on Desktop - with the line spacing being skewed when viewed on some mobile devices. As this is the case, I feel there is need to add an out-of-the-box solution to customise the email send template...
Administrator
This feature is in Customer Voice Roadmap.