Enable Collaboration Feature also for Marketing tables like (marketing) email
For Dynamics had just the collaboration feature been enabled which shows if another user has opened a contact, account, case or opportunity record. It would be great if the collaboration feature is also enabled for marketing tables like marketing email and email (if it would be easy, also for the...
Use a prefix on the DNS TXT record when authorizing a custom domain
Currently to authenticate a custom domain in Dynamics 365 marketing a customer needs to create a DNS TXT record against the actual domain name (e.g. dynamics.example.com) ref: https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-authenticate-domains DNS TXT records cannot be creat...
Shorten D365 File and Event URL's or integrate a Bitly function
Whenever we link an image into our Email or connect to an event, the spam checker instantly pushes our email content to Spam risk Medium. The problem specified are the Hexagonal link warnings in the Email Spam checker. Your internal links are today seriously long when you add all the tracking cod...
Email templates to include Advanced Header
The email template should also contain details from the 'Advanced header' section: From name, From address, To address, Reply-to address. The templates are used to create emails with different purposes and this purpose is usually attached to a person (From name and associated details) It would...
Email - To, CC, Bcc - by default looking up Customer instead of contact (or provide a configurable option to chose this functionality)
We want to default the lookup fields in the email activity for To, CC, BCC to the account entity instead of contact, so when the user clicks the lookup or enters text the lookup functionality should work on accounts by default.
This was possible in the older releases by using some ...
Add Email Type "Informational"
In outbound and real-time-marketing add email type "informational" that referes to emails existing customers can get (e.g. confirmation when they accept an offer, system maintenance, etc.) even if they opt out for marketing emails, since those are not promotional.
<...
Ability to Display the emails correctly in outlook when they are designed with email builder in real time marketing
So, whenever we create an email in email editor in real time marketing even from scratch there are issues on its display, like the text is not displayed correctly on the button or Spacing issues.
The product team mentioned this as a default outlook behavior, but as Outlook and Dynamics b...
Marketing Email - Attachment （PDF）
In outbound marketing, we have a frequent question that Dynamics for Marketing does not allow Marketing Email Attachments. The Idea would allow marketing user to attach PDF or any other file while designing the Marketing Email. So, once the customer open and read the email is ...
Thank you for your feedback.
We have released this feature. In real-time marketing you can store PDFs and other files in the asset library and add buttons/images in email that link to/download them once clicked.
You may find more information here: documentation
Sincerely,
PM, Microsoft
Real Time Marketing - Email Editor - Please Add Versions and Version Tracking
It would be very useful if you could allow us to create Versions of an Email and have Version Tracking. For example, I navigate to real time marketing - go to Emails, and design a new email. I want to be able to make changes and see versions when I click save. If I need to look at a previous v...
Thank you for your feedback!
This is a great suggestion! We feel there should be more votes to have this idea implemented.
Sincerely,
PM, Dynamics 365 Marketing
Add a "copy format" button in the email builder
Add a "copy format" button in the email builder such as for Word or Excel
Administrator
Thank you for your feedback.
We released this functionality as part of the November 2020 release.
Sincerely,
PM,
Dynamics 365 Marketing