3

Showing averages instead of response distribution in ratings

It would be useful to have in the Survey Reports section a view with Averages instead of response distribution whenever the question is a rating (e.g. scale 1-5, where 1=Not at all satisfied and 5=Very satisfied). I fully understand that Microsoft wants us to use Power BI for reporting but there ...

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Category: Insights & Follow-up (4)

STATUS DETAILS
Needs Votes
2

Timezone in Customer Voice

When export Response Report, user can change the timezone of customer response to collect the correct data of "Start Time" and "Completion Time".

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Category: Insights & Follow-up (4)

STATUS DETAILS
Planned
2021 Release Wave 1
Ideas Administrator

This feature is in Customer Voice Roadmap.

1

Ability to edit responses after submission

Looking to be able to change recall and edit responses via customer voice platform

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Category: Insights & Follow-up (4)

STATUS DETAILS
New
1

Select which responses you want to export

Microsoft Forms has the functionality that you can choose which responses you want to export, whilst in Dymanics 365 it seems you can only 'Export all'. This can be extremely frustrating when you have an ongoing survey and would like to export only the latest responses. Would be great to add this...

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Category: Insights & Follow-up (4)

STATUS DETAILS
Needs Votes