4

Audit History not available in mobile for all entities

As in the web application, we have the feature of enabling OOB audit history for all the entities whereas in mobile application this feature is not available

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1 Comments

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
4

Conference Calls: ability to post chat messages visible to everybody

Dear D365 RA Mobile team, it would be helpful, when two experts on Teams are in the same call with a technician on RA, if the users could post chat messages that everybody can see. Currently, only just the expert called by the technician will see the chat messages that the technician writes. B...

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0 Comments

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Category: Mobile application (28)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks Vincent. We're looking into this.

3

Choosing between opening a call with Teams client or Remote Assist client

Dear D365 RA Mobile team, it would be convenient, on mobile devices where both Teams and RemoteAssist are installed, to be able to choose how to handle an incoming call. Best regards, Vincent Dabir

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0 Comments

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Category: Mobile application (28)

STATUS DETAILS
Under Review
1

On Snapshot Mode the message 'Sending' appears instead it should show something like ' Processing' or 'Sharing the Screenshot'

Remote Assist Mobile ( RAM ) takes a screenshot the moment the bottom is initially pressed. The button will switch form the camera icon to the checkmark, and the 'sending' banner is informing the user that RAM is sending a JPEG image to Teams Desktop. 'Sending' message confuses the user instead...

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1 Comments

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Category: Mobile application (28)

STATUS DETAILS
New
1

Vuforia Chalk compete

Sharing feedback from customer when comparing Remote Assist Mobile to Vuforia Chalk. Vuforia Chalk seems to have function when moving outside of area of where annotation was previously placed, arrow would show direction where that was placed. If we can get some kind of similar functionality with...

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0 Comments

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
1

Remote Assist Mobile GCC and GCC High Support

Can we support have Remote Assist Mobile made available on GCC and GCC High Support

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0 Comments

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
1

receiving call notification even if RemoteAssist Mobile does not run

Dear D365 RA Mobile team, it would be nice to be able to receive call notifications, even if RemoteAssist Mobile does not run. Best regards, Vincent Dabir

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0 Comments

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Category: Mobile application (28)

STATUS DETAILS
Under Review
1

Internationalization of D365 RA Mobile

Dear D365 RA Mobile team, it would be nice if the user could use the app in their mothertongue, and not only in english. Best regards, Vincent Dabir

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0 Comments

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
1

Ability to navigate, open and save documents in sharepoint from D365 RA Mobile

Dear D365 RA Mobile, it would be convenient to access sharepoint from D365 RA Mobile in order to open documents (pdf, png) and save screenshots and recordings. Best regards, Vincent Dabir

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0 Comments

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Category: Mobile application (28)

STATUS DETAILS
Under Review
1

Ability to share a snapshot in chat

Dear D365 RA Mobile, it would be convenient to be able to take a snapshot and share it in chat. Best regards, Vincent Dabir

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0 Comments

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Category: Mobile application (28)

STATUS DETAILS
Under Review