Social Post Analytics in Dynamics
Provide insights for social posts made from Dynamics such as post views, likes, comments etc. so social media can be managed from within D365. This used to be possible with Social Insights to some extent but that has now gone. Many competitors offer this functionality and crucial to Marketing
Adding video's to social posts
Adding video's to social posts in stead of only able to add images.
Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Extend Social Media capabilities to include Social Listening
Please add social listening, or provide another product that can integrate with D365 Marketing that does social listening. We need the ability to see who has viewed our posts, clicked on our posts, shared our posts, etc.
| Thank you for your feedback. We are not considering this time due to: change in strategy Sincerely, PM, Microsoft |
Upload Videos to social posts
Ability to upload Videos (MP4) to the Files section so we can include Videos in social media posts. I have just configured this to use in my company but now see its useless as the files section doesnt support Video files. 50% of all our company posts contains videos.
Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Add Social Media Posting and Monitoring to Dynamics 365
Microsoft has completely removed social media posting and monitoring in Dynamics 365 platform. Social Engagement was an awesome product but for some reason they removed it. At this point, no social media capabilities are even PLANNED for Customer Insights. How can this be a Customer Insights/C...
Social posting will be removed on Dec 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Allow Us to Preview a Social Post before Posting
Provide the ability to preview a social post before it is posted, similar to how you can preview marketing emails.
Social posting will be removed on Dec 2nd. Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Shorten URL Redirect Links
Shorten the length of the URL redirect links. They are way too long, especially in light of social channels that have character restrictions.
Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Picture caption is Name of file
Currently when we post Social Post with many pictures, the caption for each picture is the Name of that picture which is saved in computer. We had already submit Ticket and get the confirmation that this is by design. Literally this is a bug but now we have to submit an Idea about it. This iss...
The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature. Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Add a Call To Action for Social Posts
Would like a "Call To Action" field for social posts.
Social posting will be removed on Dec 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Notification If Scheduled Social Post Fails
I can't believe this has to be asked for. Currently if a social post fails, it's like a tree falling in the woods. No one knows it failed if you don't look EVERY DAY at the Social Post section. Seriously? Then why use tech at all to schedule posts when I can post them manually and KNOW they've ...
Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Administrator
Hello, this has been delivered as a part of October 20 Wave, alongside with many experience improvements. You can find more about changes here https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/marketing/dynamics365-marketing/improved-social-posting
Thanks,
PM
Dynamics 365 Marketing