1

Pin or other way to enable user to switch picture between shared screen & RA screen during RA group meeting

So far, if somebody shared screen in group meeting (3+ attendees) between Teams & Remote Assist, other people in Teams side would only see the shared screen in main screen, the picture from Remote Assist side would be placed in the user's Avatar bar at the bottom of screen. Pin button is disable...

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Category: General (28)

STATUS DETAILS
New
1

Asset Management: Allow showing/editing fields for Asset Record

When the Remote Assist [HL/Mobile] User is creating an Asset in the Field, the User may want to or need to specify detailed information about the Asset, such as Model Number, Serial Number, Barcode (Barcode scanning capability would be tremendous here). It would be even greater to be able to look...

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Category: General (28)

STATUS DETAILS
New
1

Hide Editing Bar when Video Feed from HoloLens is turned off.

In a Teams meeting right now, and a HL user is signed into the Teams Meeting. His video feed is off while another user is presenting a slide deck. The Remote Assist editing bar is obscuring the slides, even though there is no HoloLens video being shown. Would be great to hide the Remote Assist ed...

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Category: General (28)

STATUS DETAILS
New
1

Document UX Features by State

The menus and features available to RA callers change based on who initiates the call and which devices are participating. This is confusing, and we'd really like to see a document that clearly describes what should be expected in each case. Conditions that change what's available include: - Pl...

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Category: General (28)

STATUS DETAILS
New
1

Group RA Users within a Tenant

Our scenario is we are controlling a tenant for an organization which is a consortium made up of many company funders. I want to create groups for each of these companies and control it so Remote Assist call contacts are only within this group. Basically, I don’t want one company contacting ano...

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Category: General (28)

STATUS DETAILS
New
0

Virtual agent record name voice convertion inquiry

It would be nice to future feature the option for virtual agent inquiry from converted record voice name to text for easy inquiries retrievals. Not including the option of voice sound conversion to text, user may not easily text inquiry retrieve.

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Category: General (28)

STATUS DETAILS
New
0

Virtual agent document content

It would be nice to potentially future the option to include virtual agent document and internal-external notes contents.

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Category: General (28)

STATUS DETAILS
New
0

Join Teams Meetings

Join Teams meetings from Remote Assist

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Category: General (28)

STATUS DETAILS
Completed
Ideas Administrator

As of the October 2019 release, you are able to join a Teams meeting directly from Dynamics 365 Remote Assist!