Ability to limit the recall of customer orders to a specific store
There should be the ability to limit the recalling and editing of customer orders to a specific store. There is a risk that a POS user can recall an incorrect order from a different store and edit that order. Some businesses would like transactions in POS to be specific to one store and not av...
Multiple quantity serial's in order fulfillment
As a retailer that deals with B2B orders using our retail stores, we would like to be able to fulfill an order created in AX where a serialized product has a quantity greater than 1. We would imagine this working similar to the inbound and outbound operations. If possible we would even want to...
Ability to setup an option to choose a future date of delivery on the ecommerce store front end
We would like to have the ability to extend the "requested delivery date" field from F&SCM to the Commerce front-end, so that customers can choose a future delivery date if they do not want to collect their order immediately. Currently, Microsoft don't support this product feature.
Thanks for the idea. This is planned for 2024 Wave 1
Return Blocking at cash register for the specific item
We have option for BLOCKING the article at POS through Product information.
It will be really useful if we can do this for sale and return separately. since many items like innerwear are not returnable.
This idea is a duplicate of the below idea. Please use the below link for voting and tracking the idea.
https://experience.dynamics.com/ideas/idea/?ideaid=e6f02099-6559-ea11-b698-0003ff68bc25
Returns - RMA – line level disposition code auto fill
Currently RMA disposition code that triggers various background processes can be populated only at line level which in many customers can result in a lot of manual work - e.g. end of season returns in retail. The suggestion is to have this auto-populated where applicable when a disposition code i...
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
Add functionality to accept an order fulfilment in HQ on behalf of a store
In some areas of the world, where the internet is not very stable, the stores depend on the help of coworkers in the HQ to do operations which are relying on RTS calls on POS. Accepting an order fulfillment is one of them, but unfortunately, there is no way to accept an order fulfillment on behal...
Thank you for the idea! We will continue to monitor the votes and feedback to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce
provide select all in pick up screen
When the customer comes to pick up ordered items in the store, you will look for the order and choose pickup.
There you get a list of items available for pickup. you have to select all of them one by one. An option 'select all' would be nice!
Thank you for the idea! We will continue to monitor the votes and feedback to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce
Enhancements to DOM Suggest Fulfillment Location function
When using the "suggest fulfillment location" function in the Sales Order Details form directly on Sales Order lines, the popout lists the Top 10 available warehouses ordered by aerial distance (km), and each listed warehouse displays the distance (km) to the shipping location. It would be hel...
Alert me, when back on hand
In eCommerce, it would be nice to have a "alert me when back on stock" feature, where the eCommerce user can receive an email when the goods are back on-hand. We see this feature available in many other eCommerce solution, and this is a requested feature.
user Retail POS to do sales order item picking by scan item by item
user Retail POS to do sales order item picking by scan item by item, option was available in AX 2012 but not anymore,it help customer to preform sales picking with scanning item by item according to business need
Thanks for the feedback. We will continue to monitor the votes to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager, Dynamics 365 Commerce
Administrator
Thanks for your feedback. This is a great suggestion. We have added this to our backlog to be considered in a future release. - Boyce Zhu, Principal Product Manager, Dynamics 365 Commerce