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Connecting ecommerce CMS and DAM to Dynamics 365 Marketing

The Headless CMS & DAM coming along with the ecommerce platform can be made enterprise CMS or Enterprise DAM that can be used by other Microsoft apps like Dynamics 365 marketing so as to make the content delivery across ecommerce and Marketing in alignment. Like the campaign emails going out can...

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Category: General (201)

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Needs Votes
1

Implement a toggle to turn on or off the duplicate validation (RetailTransactionService -> findDuplicateSalesOrder)

Currently, some customers do experience issues because the prevention logic does not create sales orders for the same custmer with the same item created shortly after each other. Hence it would be good if there was a parameter to turn off this method or to be able to fine-tune this functionality ...

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Category: General (201)

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1

Missing Data Entity for table CustVendTransportCalendarSetup

Publish Data Entity for table CustVendTransportCalendarSetup The table is needed as working with DOM, we need to set up and test scenarios on a TEST environment, so then they can be Migrated to Production Environment. If a configuration is made on a Golden Environment, there would not be a wa...

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Category: General (201)

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Needs Votes
1

Store locations and hours on e-commerce site

It would be great the the commerce storefront offered the ability OOTB to show a store locations search, (using bing maps, user current location - with data from retail server on stores) and a store details page, which includes store opening hours (using the data stored in D365 for store hours). ...

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Category: General (201)

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Needs Votes
1

Scanning / Camera integration for Hybrid App

I have had several customers very interested recently in using the Hybrid App for iOS and Android mobile/tablet devices in store. Great work has been completed by the team over recent months to improve the screens for mobile use and Holly has delivered amazing improvements (re-write!) to inventor...

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Category: General (201)

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Needs Votes
1

Retail store close day SMS technology consumer notification

The option to future include SMS technology to notify consumers when retail store maybe closed and/or closed hours (e.g. holidays, company picnic, etc.).

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Category: General (201)

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Needs Votes
Ideas Administrator

Thank you for your feedback.

We need some more details to understand your suggestion better. We are thinking of enabling the SMS communication to the customers, for things such as order status updates and 1:1 communication with the sales rep (Clienteling), however, your ask seems to be for generic store hours notification. Is the scenario that the customer would message a number requesting the store hours and would get automated response as SMS or the store would send a bulk broadcast to all customers about the special store hours e.g. during the current COVID-19 crises, thanksgiving holidays etc.? 

 

Sincerely,

Shalabh Jain,

Microsoft.

1

Customer claims in retail

Almost all retailers need to deal with customer claims. The perfect solution should consist of: 1) Warranty setup in HQ - this is announced for future release 2) Possibility to create claim case in POS or in CallCenter - search for original receipt, pick product - describe defects, eventually us...

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Category: General (201)

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Needs Votes
1

Ability to manually select and apply pre-defined line and total discounts from POS

Presently, when cashiers have to manually apply a line or total discount in a transaction, there is no context given to the application of the discount when printed on the receipt or sent in the backend report. It will be very useful to allow the creation and display of a pre-defined list of l...

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Category: General (201)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback.

We need some more details to understand your suggestion better. Can you please help us by answering the following questions?

Did you try setting up the info codes for the Line discounts because those can be printed on the receipts. Additionally, you can create buttons on the transaction grid and add labels to them as "10% - cust satifaction" etc.

Sincerely,

PM,

Microsoft.

1

Idea about Idea portal

This new way of showing Idea inside each category is not very user-friendly. The old one used to be good. Show all the ideas for a particular product in one page and categories can be provided as a facetted filter.

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Category: General (201)

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Needs Votes
1

Selection of fields to be incorporated in Retail channel schema form

Currently In Retail Channel Schema form, We have to choose each field to insert in single row Required :- Selection Options to insert multiple value in one single go to insert the data

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Category: General (201)

STATUS DETAILS
Needs Votes