3

Fix gift receipt prompt displaying incorrect values

The prompt for gift receipts has bugs which have been rejected for fix as by design. Although these issues are minor, they add to customer concerns of inconsistency in the product for user experience. This particular issue is caused by 'exchange' type transactions, (sale and refund on same cas...

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Category: General (188)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager

3

Return transaction when RTS/AOS is down

There should be a functionality to return the transaction where RTS/AOS is down or it is maintained as configuration where in it should be left on customer to activate or deactivate based on its business model.

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0 Comments

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Category: General (188)

STATUS DETAILS
Under Review
Ideas Administrator
Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager
3

Return product and return sales order should not have same POS operation and permissions

Retailers can use the return product operation on the mPOS to do a return without a receipt. However, this operation is also linked to returning a sales order through the omnichannel return order process on the mPOS. It is logical to have manager permission required for a return without receipt, ...

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Category: General (188)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

3

Restrict payment methods show when selecting "Balance" field on POS screen by screen layout

In the standard solution users are able to select the 'Balance' amount on the screen layout to trigger the user to select a method of payment for the transaction. This is useful when screen space is limited, however it might allow users to access some payment options that should not be available...

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1 Comments

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Category: General (188)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

3

Add info code trigger for suspend transaction operation

With the new functionality being developed to add suspending transactions to the electronic journal users should be able to assign an info code to this action. This should function similarly to voiding a transaction and users can be given the option to engage with an info code.

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0 Comments

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Category: General (188)

STATUS DETAILS
Under Review
Ideas Administrator

We will continue to monitor votes to determine if this should be prioritized into our product backlog.  Thank you for your feedback. 

3

Prevent or warn about return transaction if there is not enough cash in the till

It would be useful to be able to either block or show a warning on the POS if the user tries to return an item and this would require them to give more cash than is in the till. For instance, the system could use the "short" amount to know how much cash should be in the till, and if a return is a...

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Category: General (188)

STATUS DETAILS
Under Review
3

Returns from gift receipt limited to items on gift receipt

Returns from a gift receipt should only show the items on the gift receipt. With the new option of users being able to select which items are on the gift receipt, any returns from that gift receipt should be limited to the items on that gift receipt

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Category: General (188)

STATUS DETAILS
Under Review
3

Info code sub code display order

We would like the ability to decide the display order of info code sub code buttons on the POS. Currently this uses the SubCode ID alphabetically. This would enable 'commonly' used responses to be put to the list, and new buttons can be added in the correct order.

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Category: General (188)

STATUS DETAILS
Under Review
3

The Function Keys to be made available as shorcut keys for AX Retail POS functions

Our Customer needs Function Keys (F1, F2, F3... F12) to be set as shortcut keys for the POS functions like print bill, suspend transactions. This is very critical as one of our Customer, has hyper market and more than 300 cahiers. There is daily 7000 to 8000 Bills per day and at peak festive s...

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Category: General (188)

STATUS DETAILS
Under Review
Ideas Administrator

Please note, any new ideas will only be considered for Dynamics 365 future releases.  Please contact rapraj@microsoft.com  if you'd like to discuss this feature further.

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager

3

Add a quantity field to return transaction lines select screen

When users are assisting a guest with a  return from receipt transaction they may not be returning all of the quantity of a given line.

Users should be able to enter the amount to be returned on this screen.

 

The standard solution requires the user to select ...

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0 Comments

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Category: General (188)

STATUS DETAILS
Under Review
Ideas Administrator

We will continue to monitor votes to determine if this should be prioritized into our product backlog.  Thank you for your feedback.