Daniel Hotz Orbis AG Principal Business Architect Service Applications

Daniel Hotz

Joined: 4/15/2020

  • Provide work hour and expense recording in Field Service. (Same like in PSA.)

    Fri, 21 Jul 2017 01:36:16 GMT – Dynamics 365 Field Service – Completed 

    PSA provides a great work hour and expense recording tool for resources.

    A lot of customers are asking for the same functionality in Field Service!

    We use the same resource entities, schedule Board in both products. Why it is not possible to record work hours and expenses related to a work order?

  • RSO: Schedule a Multi-Day trip

    Fri, 21 Jul 2017 02:20:28 GMT – Dynamics 365 Field Service – Planned 

    It should be possible to setup RSO scheduling a Multi-day trip.

    This is a strong requirement. A lot of our customers schedule resources for multi-day trips (without returning to Office/Home for x days).

    This should be setup on resource Level.

    In this scenario - a Service engineer leaves at home monday morning and returns friday evening. He stays x nights in hotels on his route.