Suggested by Daniel Hotz – Completed
PSA provides a great work hour and expense recording tool for resources.
A lot of customers are asking for the same functionality in Field Service!
We use the same resource entities, schedule Board in both products. Why it is not possible to record work hours and expenses related to a work order?
Status Details
Thank you for your feedback.
The Field Service Time Entries capability is in Early Access, now, and will be GA as of April 2020. We're excited for the feature and hope it meets your needs.
At this time, we do not plan to implement Expense functionality.
Time Entry documentation: https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-time-entry
Jason Cohen
PM, Dynamics 365 Field Service
I am getting the same request from a client. We can import resource bookings linked to work orders but no way to directly create and link. Can we get any response from Microsoft regarding if this can be done?