Chris Tran (WICLOUD CORPORATION)

Chris Tran (WICLOUD CORPORATION)

Joined: 1/16/2025

  • Provide an ERD for Dynamics CE tables

    Wed, 20 Nov 2024 18:23:21 GMT – Dataverse Long Term Retention – New 

    Hello MS team,

    My customer would suggest there should be ERDs for tables in Dataverse, or at least OOB tables. They need to better understand the relationships between them to build their reports.

  • Applying Field Service security roles to a team prevents the access to the FS mobile app

    Tue, 18 Mar 2025 14:06:58 GMT – Dynamics 365 Field Service – New 

    Dear Microsoft Product Team and Dynamics 365 Community,


    My customer and I have encountered an issue where Field Service security roles do not function as expected when assigned to a team, preventing access to the Field Service Mobile app. While these roles work when assigned to individual users, manually assigning them on a per-user basis is not an ideal or scalable solution.


    Steps to Reproduce:

    • Create a Microsoft Entra Security Group team.
    • Add members to the team.
    • Assign FS Resource and New Mobile Experience roles to the team.
    • Attempt to access the Field Service Mobile app.
    • Encounter the following error message:

    "Something went wrong—Field Service Mobile isn’t set up correctly, or you may not have the necessary permissions to access it. Contact your admin or select 'Learn more'."


    Following the guidance from the Product Team, I am submitting this idea for their evaluation, with the hope that this functionality can be improved in future updates. If you believe this enhancement is necessary, please consider upvoting this request.


    Thank you for your time and consideration.