Francisco Orozco Consultant

Future featuring the option to transmit a voice virtual agent answer, might be potentially helpful instead and/or in addition to text, for purpose to personalize certain impair potential customers.

Potentially future featuring the option of virtual agent signature on sign off, as potential last lasting image of last conversation, might be potentially nice to identify if possible.

Future featuring the option for command for inventory on hand might be nice to feature.

It maybe nice to future feature the command option to easily email transmit conversation as per customer and/or virtual agent preferences.

It maybe ideal to future include the command option to issue apology note and/or potentially schedule an apology gift to the customer-consumer if necessary, for purpose to comply with potential company satisfaction policies.

Future featuring the option to easily assign a conversation to a customer billing case, might be future ideal.

Future featuring the command option to increase customer service ONLY if assigned to specified roles, might be potentially ideal.

Future featuring the option to easily visualize current or future customer anniversary or birthday of consumer might be potentially helpful for the purpose to e-chat or conventionally schedule a personalized birthday card.

Future featuring the command option to transmit an e-birthday card might be nice to include.

Future featuring a command to easily display holiday material from knowledge management and/or from scheduled discounts, pricing, might be ideal based on the source of the product. (e.g. christmas, new years, thanks giving, black friday, easter, etc..)