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Zooming option during live video
Suggested by Vitalii Popov – New – 1 Comments
Zooming option during live video session. -
Screenshots
Suggested by Ryszard Matuszewski – New – 2 Comments
It is not possible to take high resolution screenshots in MS Teams from the desktop computer while communicating with the person who is using RA app -
High Resolution Pictures when the internet connection is not sufficient for a good video
Suggested by Lubomir Zubrycki – New – 0 Comments
When the video quality is not good enough because of poor internet connection, there must be a possibility to make a snapshot with a high resolution. There are quite some Use Cases for it, here some examples: - Remote support (external/internal) without very strong internet access (>80% in PGGI) - Site assessments - SOTs Competitors are providing this solution. -
High Resolution Videos when the internet connection is not sufficient for a good video
Suggested by Lubomir Zubrycki – New – 0 Comments
When the video quality is not good enough because of poor internet connection, there should be a possibility to make a snapshot with a high resolution. There are quite some Use Cases for it, here some examples: - Remote support (external/internal) without very strong internet access (>80% in PGGI) - Site assessments - SOTs Competitors are providing this solution. -
RA chat functionality
Suggested by Ryszard Matuszewski – New – 0 Comments
In one time call scenario there is a chat button available on RA mobile phone, however when you enter the chat, the chat box is shown on full screen and video is not visible. Looks like parallel chatting and video sharing is not foreseen. There is also no option of switching between the two functionalities -
About changing the time display of the call dashboard according to the time zone (currently: UTC only)
Suggested by Miki miwatana – New – 0 Comments
Currently, the time zone in Call Dashboards only supports UTC, and this is making difficult to know the exact start time and end time of the call.
Please be able to support time zones other than UTC.
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add low network mode for HoloLens
Suggested by Junko Itai – New – 0 Comments
I want to add low network mode for HoloLens because the streaming suddenly stops in the place where network is only 3G or 4G. I want to have stable communications everywhere ,too. -
I would like to see "automatic translation" and "transcription" available in Teams in Remote Assist on HoloLens 2.
Suggested by Ayumi Chiyo – New – 0 Comments
Currently, "Auto Translate" and "Transcription" are not available in Teams in Remote Assist on HoloLens 2.
For this reason, we would like to see "automatic translation" and "transcription" available in Teams in Remote Assist on HoloLens 2.
With this functionality in place, companies will be able to smoothly provide remote support to their overseas offices and conduct business more efficiently.
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Ability to change thickness of annotation lines in Remote Assist
Suggested by Catherine Zacharias – New – 0 Comments
Some customers have to annotate on equipment with more detail and/or on small parts within their space. If they could change the thickness of the annotation lines, it would help them get more granular in exactly what wire (for example) the technician needs to focus on.
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Need to fix the display "This requires the Internet" when sign in to HoloLens 2 device via PC with other Authentication
Suggested by system admin – New – 0 Comments
When a user tries to sign in to HoloLens 2 device via PC with other Authentication, "This requires the Internet" is displayed even though PC is connected to the Internet.
The display must be edited, and it should be displayed like "You cannot sign in to this device by the user because the user belongs to other tenant".
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