Dynamics 365 Finance

Business Requirement:

We want to post a single voucher that includes multiple expense lines, each associated with different TDS groups or rates, even though all the expenses are from the same vendor.

Troubleshooting and Findings:

During our review, it was observed that the system currently allows only one TDS group to be applied for calculating TDS transactions within a single voucher line. The TDS calculation is designed to work per line with a single debit and credit combination, and therefore, the system cannot accommodate multiple TDS groups or rates within the same voucher.

Conclusion:

Based on our analysis, this behavior is by design and is considered a feature limitation in the current product functionality.

Addition of the “VAT registration date” field to the general ledger, i.e., transactions visible on the page:

- posted transactions

- transactions in the attachment

This functionality would facilitate controlling and tax analysis for users.

It would be great if the submission of this tax model would be available in the Spanish localization as electronic reporting that allow automated submission. It's a tax model that all companies have to file once per year.

General Ledger > Accounting Source explorer should have the ability to use saved Views to specify a default dimension set to be populated when loading the ASE form. Currently no default can be set and users have to switch sets every time they load the form.

In the current version of Invoice Capture, the system maps the inclusive GST amount to the 'Amount' field on line items by default. However, many invoices provide both inclusive and exclusive amounts, and the exclusive amount is the correct value for financial posting. While the exclusive amount is correctly identified during extraction, the mapping interface does not allow assigning it to the 'Amount' field. This limitation forces manual correction or custom workflows, reducing automation efficiency.

Please enhance the field mapping logic to allow users to select the exclusive GST amount as the source for the 'Amount' field on line items, without requiring a custom model or workaround.

Symptom: Duplicate records in Aged Balances - Customer Credit and Collection workspace.

Resolution: 

The Product Group (PG) team has confirmed that this scenario aligns with the intended design of Dynamics 365 Finance & Operations. A customer record is expected to have only one Primary address at any given time. Therefore, the system is functioning as designed for this support ticket.

We recommended the following resolution options:

• Option 1: Manually disable the Primary flag for each address.
• Option 2: Add a temporary address and mark it as Primary. This will automatically reset the Primary flag for other addresses, after which the temporary address can be deleted.

Becasue of this the sales tax group shown in accounts receivable- inquiries and reports- Invoice journal is incorrect in case of sale to customer with tax registration in multiple EU countries.

Automates the reversal of incorrectly posted, purchase order invoices, resetting the purchase order status for streamlined corrections. This feature saves time and effort by eliminating the need for multiple manual adjustments.

Create a bank account posting profile. the bank is a sub-ledger but the only one that does not have a posting profile? I would like to post based on the bank account groups to different accounts

From the transaction page you can not see the ledger account/main account like to the transaction without having to drill down on the voucher.