Suggested by Narasimha Rao PV – New
Ref: https://msdyneng.visualstudio.com/FinOps/_workitems/edit/987997.
• What is the business impact to the customer? How does the problem impact their business? (Ability to bill, revenue loss, sales etc.).
• “Duplicate button names (Approve, Reject and Request change) create confusion for users, making difficult to determine the correct action to take during the workflow approvals and the duplicate button names create an unprofessional and inconsistent user interface, which reflects poorly on system’s design and usability. Management has expressed concerns the reliability of the system and potentially undermining confidence in the system’s ability.”
Troubleshooting Steps (please include screenshots / do you have a VMAS machine to share?)
Issue description with customer perspective
When the customer attempts to approve a workflow in the Trial environment, they observe duplicate pop-ups when hovering over the 'Approve,' 'Reject,' or 'Request Change' options, as shown in the screenshot. I have checked our vanilla environment and observed the same behavior. We informed the customer that this is standard behavior, but they believe it might be a bug.
With Repro Steps
Steps to reproduce
Repro Steps:
>> workspaces>> Invoices >> Pending vendor invoices assigned to me
After selecting any standard workflow
While hovering over "Approve" or "Reject," the help text appears twice — the first in bold and the second in regular font.
Customer is in below version we have checked in 10.0.40
EXPECTED BEHAVIOR:
The customer expects the help text to either appear only once or not be displayed at all.