Dynamics 365 Engagement Insights

Inactivity timeout was set to 30 mins (with warning 5mins before the timeout) in System Settings. However, no warning prompt on 25th minute of inactivity and no time out after 30 mins of inactivity when using browser in iPad,

Currently, when registering the web hook plugin, the web hook endpoint is hardcoded in the solution and can only be used as the static value. It is blocking user to perform bulk update when migrating the configuration to other environments via ALM.

Hi Team,

It would be great if we had a tool that analyzes what users are utilizing within Dynamics 365 Customer Engagement and determines the appropriate license combinations.

Instead of creating a QuickView Form for the middle entity with a subgrid of related documents in that form, we can create a view in the sharepoint document entity as a public view with a filter of "Path contains 'middle entity folder name in sharepoint' (for ex. abc_middleEntity)"

In vendor payment journal add Accounting type field. After selecting the account type as ledger . In excel add-on when selecting on “Vendor payment Journal” the system throws an error” The journal contains account types which are not supported by the template. Select a different template or use the Journal voucher form to complete the entry".

Actual Results:

While clicking one excel addin in Vendor payment Journal the system throws an error” The journal contains account types which are not supported by the template. Select a different template or use the Journal voucher form to complete the entry.”

Expected Results:

After selecting the account type as ledger and account. In excel add-on when selecting on “Vendor payment Journal” the system should not throw an error” The journal contains account types which are not supported by the template. Select a different template or use the Journal voucher form to complete the entry".

i suggest we can make a report have parameters a speific user and the report shows all the workflows that are pending this user

for example i have 4 pr's pending my user and 3 PO's and 2 Sales order and 5 sales agreement

this report display all workflows pending my user a line for each workflow display the number of the transaction

and it would be an upgrade to show the history of the workflows , i already approved and rejected from a toggle in parameters

Microsoft Compliance portal allows to export audit reports for only user sign-in's in All Dynamic activities.

Customers would like to have Sign-out information as well to be sent to compliance portal so that they can export audit reports for sign-out of dynamic application.

If a user clicks on 'Deactivate' option on a record that is already inactive and if it has a child record then the application hangs until the user clicks on refresh to get control back.

Dynamics 365 Customer Engagement

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