User Profile

Generating Marketing List for Users


Currently, user can't create a marketing list for CRM users. This implies that you can't send any user related marketing by creating marketing list.

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Category: General (182)

STATUS DETAILS
Declined

Persona Management


The ability to manage the different personas for interacting with a customer across different contexts. Provide the ability to separate the different interactions but also a consolidate summarisation view

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Category: General (1850)

STATUS DETAILS
Under Review

Seamless SSO - automatic home realm discovery


While SSO works well in most situations, it is still necessary for a user to enter the email address for home realm discovery in the first instance. For browser users this "may" be possible to overcome through smartlinks but it is also an issue in USD. Customers require that their end users do ...

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Category: Unified Service Desk (28)

STATUS DETAILS
Declined