User Profile

Improve MPOS error “The specified ID was not found” with more user friendly/descriptive message.


Due to an incident with Visa Electron Debit & Maestro MC transactions not completing on D365 mPOS, the Store received an mPOS error “The specified ID was not found” when the customer inserted their cards. 


After some research, it was discovered that the error was due to a cert...

Read more...
1 Comments

Read more...
1 Comments

Category: Payment processing (117)

STATUS DETAILS
Under Review

Ability to include a specific number sequence on receipts numbers printed at the POS.


Customers are looking for the possibility to reset the starting value of the POS receipt number at the store each month with a specific value and the consecutive should start from there.


For example:

Month #1 - POS receipt number...

Read more...
0 Comments

Read more...
0 Comments

Category: Store Operations and POS (164)

STATUS DETAILS
Under Review

Safe Removal operation defaults payment method to Cash with no option to change to checks or any other payment method


As an end of day process a Cashier will perform a Safe Drop for the Checks collected on their shift throughout the day. There is a chance the cashier will make a mistake and accidently over declare the value of Checks on the Safe Drop. To correct this a safe removal operation is required. Howe...

Read more...
4 Comments

Read more...
4 Comments

Category: End of Day and Financials (77)

STATUS DETAILS
Under Review

Support refunds by "customer account payment" in channel return policy


Refund by "customer account payment" is not supported by channel return policy: As "customer account payment" is not a typical tender type that will generate corresponding payment transaction. Instead, it deducts custo...

Read more...
0 Comments

Read more...
0 Comments

Category: Payment processing (117)

STATUS DETAILS
Needs Votes