Outlook for Android--unable to set regarding unless username and primary email address match
In Outlook for Android, you will see the error message "Track and Set Regarding are currently disabled..." if your username does not match your primary email address. However, changing everyone’s primary email to match their usernames is not an acceptable workaround. When can I expect to get th...
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Track Teams voicemail emails to create a Case
"We are having an issue with Teams voicemails that they won't get tracked to Dynamics CRM, and therefore not creating new cases. We do know this is because server side sync would not track automated emails, however this is important for our business since we are having cases not being created and...
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