Incoming Teams call shows/opens the lead or contact in Dynamics
When an incoming call is coming in and Teams Dialer is enabled, the Dynamics notification for the incoming call should look up the number against existing records to see if it exists and if it exists guide the seller to the related record.
STATUS DETAILS
New
Automatic loading of inbound SMS messages
Dynamics 365 CE does not support the automatic loading of inbound SMS messages requiring our users to refresh the SMS panel manually. SMS messages will appear as a notification however manual refresh will be required to see and respond to the message.
Automatic loading of S...
STATUS DETAILS
New