Turn off/Hide Power Pages from the M365 apps for all users


Create an option or feature to toggle the visibility of application in microsoft 365 such as (Power pages)

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Category: Long Term Retention CE (80)

STATUS DETAILS
New

"Queue I'm member of" is show incorrectly to users that not in queue members


The "Queue I'm not a member of" view is showing queues that user is not member of. This is system limitation and acknowledged by PG team. The reason is the queue is public queue so that it is shown to all users. Currently, temporary workaround is change to private queues but it's will not met ...

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Category: Customer Service Workspace (133)

STATUS DETAILS
New

Change Default view for one user


User will be able to change the default view for logged in user.

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Category: General (194)

STATUS DETAILS
New

When clicking through the maintenance checklist lines on the Power App, anytime there is a maintenance checklist line of 'Type' = Measurement, the default value is the previous maintenance checklist line of 'Type' = Measurement's value . The desired default value is blank or 0.0.


When clicking through the maintenance checklist lines on the Power App, anytime there is a maintenance checklist line of 'Type' = Measurement, the default value is the previous maintenance checklist line of 'Type' = Measurement's value. The desired default value is blank or 0.0.

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Category: User Experience (489)

STATUS DETAILS
New

Email is automatically add in contact and user that have the same email. Implement feature to add only either contact or user.


Email is automatically add in contact and user that have the same email. Implement feature to add only either contact or user.  

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Category: Email (211)

STATUS DETAILS
New

Copilot summary is returning can not summary harmful or offensive content when the email contain images


Copilot summary is returning can not summary harmful or offensive content when the email contain images

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Category: Copilot (33)

STATUS DETAILS
New

Notification status Log out for processing SMS message in Sales


Notification status Log out for processing SMS message in Sales. We don't track the messages (not log them) if we are not able to process it.

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Category: General (2199)

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New

Automatically Text and email will be available for Order entity in Sales Sequences


Automatically Text and email will be available for Order entity in Sales Sequences

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Category: Sales Accelerator (57)

STATUS DETAILS
New

Create separated presence for certain workstream


I'm having a ticket about Presence issue in customer service. I known the presence will display as global even user create it. everyone can see all the presence when changing the status. 


Main conside...

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Category: Omnichannel Agent Dashboard (21)

STATUS DETAILS
New

Team Dial call is navigating to Teams application when start the call from CRM


Team Dial call is navigating to Teams application when start the call from CRM when applied customization

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Category: Collaboration including Teams and Office 365 Integration (119)

STATUS DETAILS
New
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