Mailbox is auto approved (without exchange admin/global admin intervention) during user provisioning to enable server side sync if the UPN of the user matches with email address in Dynamics/CDS.
This behavior provides ability to system administrator to test & enable and then synchronize any user's (having D365/power app per user license in same tenant) O365 mailbox in to dynamics instance by changing that user's email tracking setting to "All email messages". This is can lead to a major ...
STATUS DETAILS
Completed
Ability to map additional fields (e.g. category) and custom fields
Category and additional custom fields are very frequently used in the case entity, ability to map additional fields will bring help to cover increased number of usecase.
STATUS DETAILS
Completed