Android app - Alert on each new case allocated to team staff
Hi, as my other post, our customer asked us to improve alerts and productivity. They wanna that his team receive alerts on the Dynamics mobile app (Android devices) when a ticket is allocated to the technician - this is different to receive email alert since they already receive too many email...
STATUS DETAILS
Under Review
Daily Report through email with Statistics of Productivity
Hi, sorry but any CRM or ticket system on the internet offer dashboards/reports via email in a way to team managers review each day performance. Do not offer an option to send Dashboard (Dyn already have good ones) or Reports through email is so useless for a company who sells "Microsoft Offic...
STATUS DETAILS
Needs Votes