Knowledge Article stylesheet
Allow organisations to include a stylesheet for knowledge articles to enforce business style rules and enhance user experience. The current articles seem not to have any stylesheet and so use the browser default. Expecting article authors to add style information directly is inefficient and will ...
Access to knowledge articles
I would like to see the retail end have access to view the knowledge articles - retail is customer service.
Bug: using target="_blank" fails in Chrome
Currently CE knowledge articles are displayed in an iframe and have target=_blank" programmatically added to the a attribute to open links in a new tab. Unfortunately in Chrome this doesn't work - the new tab is opened but some or all of the content fails to load. We have noticed this in links...