Default to correct shipping warehouse for Ship to Customer Orders to warn store associate to choose the appropriate ship from location in MPOS
When rocessing a ship to customer order in MPOS, the system will default to the store location as the ship from warehouse. Regardless of the training, we are facing way too many mistakes and lost sales and unacceptable customer service given human error of b...
Automatically add new hires as store associates to commission sales groups in 365
If we have any new employee hired as a store associate, that employee should be added to a sales group for their store. if the employee is not added to the sales group then that employee will not get the commissions for selling things like selling prote...
365 should calculate additional shipping per item when item has more than one quantity.
365 should calculate additional shipping per item when item has more than one quantity. This is not happening current state in 365 for our call center order entry
Consider total order weight of all items when integrating orders from Web into 365 in order to assign the proper MOD
While integrating a sales order from Web to D365, we need to add logic to go through all lines items and add the weight of in stock items and if its over 200 pounds, then mark the Mode of delivery at the order header level to 18.
Flag customers identified as "top customers" in 365 and MPOS for Call Center and store associate visibility
We would have the ability to treat top customers differently when they are at the store or calling in to call center for customer service assistance or order entry help. if the associate can see an indicator that the customer is a "top customer" then they w...
Ability to have "Catalogs" in the System Automatically Updated with New SKUs entering the business
We need the "catalogs" that exist in D365 to be updated automatically with any new SKUs entering the business. We are creating new "catalogs" all the time, it is too hard for us to manage old "catalogs" to add new SKUs that have entered the business. This is ...
Add New Attributes or Fields in D365 to Help with Including/Excluding Items for Discounts
We would like to have new attributes or fields added in D365 to help with including/excluding items for discounts. Hoping this would be a way to manage discounts at the offer level instead of needing to change the discount flag at the item level. The new att...
Need ability to use Ipad or mobile device at offsite locations or shows to place orders for entire catalog and take payment
this idea is to improve offsite opportunities. This would allow for us to place orders and take payment for items that are not available at a show. Allows us to sell and ship any item. This was expressed as a defined need to use CPOS to process payment for o...
Need ability to create a pickup orders in any channel that needs a transfer from warehouse to store (store does not stock these items)
We need the ability to offer customer pickup orders for product that we do not house in stores but is available in our warehouses. Order should be taken as a pickup order but then trigger a transfer to the store that will be placed on the stores regular replenishment pallet on the next send t...