VoC - Email Snippet - Being able to transfer language


In our company, emails for surveys are sent according in the defined language of the contact through a workflow upon closing of a case entity.

It would be interesting if the language can also be transfered to the email snippet and ultimately the survey:

[Sur...

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STATUS DETAILS
New

Project Service Automation (PSA) - Task efforts in minutes and duration in hours


I would like to see how to define tasks efforts as minutes, as we have sometimes tasks of 30 minutes or 3.5 hours for example. Also, duration can be divisions of a day for small tasks. For example, 4 tasks of 1h each end up to be 4 days in duration.

When trying to change those values fo...

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Category: Project Service Automation (157)

STATUS DETAILS
Under Review