VoC - Email Snippet - Being able to transfer language
In our company, emails for surveys are sent according in the defined language of the contact through a workflow upon closing of a case entity.
It would be interesting if the language can also be transfered to the email snippet and ultimately the survey:
[Sur...
STATUS DETAILS
New
Project Service Automation (PSA) - Task efforts in minutes and duration in hours
I would like to see how to define tasks efforts as minutes, as we have sometimes tasks of 30 minutes or 3.5 hours for example. Also, duration can be divisions of a day for small tasks. For example, 4 tasks of 1h each end up to be 4 days in duration.
When trying to change those values fo...
STATUS DETAILS
Under Review