Change the Manager Privileges logic for user permissions


Currently, when the Manager privileges are activated in the user permissions form, all permissions are granted no matter how the setup is in the operations form. For EPOS you could define individually which operation should be connected to the Manager Privileges option by attaching the ID 1002 to...

Read more...
2 Comments

Read more...
2 Comments

Category: Employee Management (18)

STATUS DETAILS
Needs Votes

Support product attributes in sales quotations (like in sales orders)


It is possible to extend the POS(call center to handle attributes in a sales order. Related docs article regarding this particular feature: https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/dev-itpro/order-attributes Unfortuantely those retail attributes are not available f...

Read more...
2 Comments

Read more...
2 Comments

Category: Quote operations (5)

STATUS DETAILS
Under Review

Implement parameter to control whether voided transactions can be printed or not


Currently it is possible to print receipts for voided transactions from the "Show journal" form. As this might be confusing for users, who are not interested in keeping voided transactions, it would be good if it would be possible to control this behavior. In addition, this is (unnecessarily) ...

Read more...
1 Comments

Read more...
1 Comments

Category: Order services and integration (20)

STATUS DETAILS
Needs Votes

Export/Import of Loyalty points (into adjustment journal)


It would be great to be able to import (and export) loyalty points using a standard data entity of the data management workspace. This entity is currently missing, hence it requires a custom entity in order to be able to import starting balances or if you'd wish to adjust/grant points in one go...

Read more...
3 Comments

Read more...
3 Comments

Category: Customer and Loyalty (64)

STATUS DETAILS
Needs Votes

Remove SysDatabaseTransDelete-class from the standard repository


Hi, Still a lot of customers do use the SysDatabaseTransDelete-class to remove test data. Unfortunately many of them do this because they think, they do reset the environment into a state, where it is like "clean and new" - and then start to use such a resetted environment as a PRO environment...

Read more...
1 Comments

Read more...
1 Comments

Category: Development (225)

STATUS DETAILS
Needs Votes

Add predefined values/denominations to issue gift card operation


In many cases retailers do sell gift cards with a pre-defined amount that is printed on the card. Ideally it should be possible to scan the barcode of such an item and by doing that, the gift card id AND the amount should be entered and the gift card process should be completed. In addition, if t...

Read more...
1 Comments

Read more...
1 Comments

Category: Payment processing (79)

STATUS DETAILS
Declined

Implement a toggle to turn on or off the duplicate validation (RetailTransactionService -> findDuplicateSalesOrder)


Currently, some customers do experience issues because the prevention logic does not create sales orders for the same custmer with the same item created shortly after each other. Hence it would be good if there was a parameter to turn off this method or to be able to fine-tune this functionality ...

Read more...
0 Comments

Read more...
0 Comments

Category: End of Day and Financials (63)

STATUS DETAILS
Needs Votes

Auto-select sales order header when a sales line without a sales order header is selected in the return order form


While performing a return order in the Customer Service form, it is possible to select sales order lines and process the return order without selecting a sales order head. This leads to a scenario, where the default RMA values from the call center parameters -> RMA are not applied to the return o...

Read more...
0 Comments

Read more...
0 Comments

Category: Order capture and checkout (101)

STATUS DETAILS
Under Review

Add flexibility to the address capturing form in POS


Currently, the address capturing in POS is straight-forward, but also not very flexible. Hence it would be great, if this form could also meet additional needs like: 1. Define whether or not a field should be displayed as a drop-down or not -> Counties e.g. cannot be displayed as a drop-down fie...

Read more...
0 Comments

Read more...
0 Comments

Category: Customer and Loyalty (64)

STATUS DETAILS
Needs Votes

Add functionality to accept an order fulfilment in HQ on behalf of a store


In some areas of the world, where the internet is not very stable, the stores depend on the help of coworkers in the HQ to do operations which are relying on RTS calls on POS. Accepting an order fulfillment is one of them, but unfortunately, there is no way to accept an order fulfillment on behal...

Read more...
0 Comments

Read more...
0 Comments

Category: Order processing and fulfillment (35)

STATUS DETAILS
Under Review