This entity is currently missing, hence it requires a custom entity in order to be able to import starting balances or if you'd wish to adjust/grant points in one go using data from a third party system or Excel.
For example to create points as part of a special incentive program (earn points on christmas/holidays, on your birthday etc.).
Comments
I've achieved this using either the NonTransactionalLoyaltyActivityV2Entity OR Loyalty transactions entity to create a transaction for the points.
Category: Customer and Loyalty
Can't you use the 'Other' Activity types data entity and then post the journal lines?
Category: Customer and Loyalty
Hi, Are you able to figure out out of box entity to do that?
Thanks
Zubair
Category: Customer and Loyalty