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It would be great to be able to import (and export) loyalty points using a standard data entity of the data management workspace.

This entity is currently missing, hence it requires a custom entity in order to be able to import starting balances or if you'd wish to adjust/grant points in one go using data from a third party system or Excel.

For example to create points as part of a special incentive program (earn points on christmas/holidays, on your birthday etc.).
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F

I've achieved this using either the NonTransactionalLoyaltyActivityV2Entity OR Loyalty transactions entity to create a transaction for the points.

Category: Customer and Loyalty

F

Can't you use the 'Other' Activity types data entity and then post the journal lines?

Category: Customer and Loyalty

F

Hi, Are you able to figure out out of box entity to do that?

Thanks
Zubair

Category: Customer and Loyalty