Improve duplicate detection and handling


We're using Marketing, but this really affects all producs in the "Customer Engagement suite". We have around 700 000 contacts in our database. We've migrated from 2 different applications/databases and have lots of duplicates.We need to be able to detect more than 5000 ...

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Category: General (112)

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Needs Votes

Make deduplication work for REal-Time Journeys (mail and text message action)


When sending out emails in an Outbound Customer Journey, the system does only send out 1 email to each email adress, even though mulitple contacts exists with the same. This does not work in Real-Time Journeys. It would be great if it did!With 700 000 contac...

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Category: Email (205)

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New

Lock sections of an e-mail template (real-time marketing)


We need to lock certain elements of an e-mail template, in such a way that users of the template are unable to change those sections in the email.Example: a template with headers and footers. Should be the same on all outgoing emails. But there's nothing stopping a creative u...

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Category: Email (205)

STATUS DETAILS
New

Enable send time optimization (STO) / smart scheduler for real-time marketing


THe smart scheduler seems to only work in Outbound Marketing. It would've been great to have this feature in real-time marketing journeys, to make sure we send our messages in the optimal channel and at the optimal time.

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Category: Optimization and Experimentation (3)

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Needs Votes