Friendly error message should be displayed instead of 404 when BU is disabled


When the BU is disabled that a user belongs to, if the user login the CRM system, the user will get 404 error instead of meaningful notification, that is quite mis-leading. We should display meaningful information like the BU is disabled so that customer can troubleshoot.

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Category: ()

STATUS DETAILS
New

Only export the ACTIVE associated child records when using template to export to word


Current Status: ======= 1.When we export a record to word using word template. All the child records (no matter it's active or inactive status) associated with the records will be exported to word. 2. Suppose you have an account : Test account. Under which, you have 2 contacts : contact #1 whic...

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Category: General (304)

STATUS DETAILS
Needs Votes

Add extra font family via UI instead of meta tag


There are lots of non-English Marketing users. When we are trying to create a marketing email while we can't find any font family for non-English characters like "宋体“. I understand we can add the extra font family by switching to HTML view and add a meta tag: https://docs.microsoft.com/en-us/d...

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Category: Email (207)

STATUS DETAILS
Needs Votes

Make the fields be configurable when quick searching resources in schedule board.


Current Behavior: ==== When we search the bookable resources in the schedule board, it's based on display name based on current design, which is HARD CODED. However, it's quite possible that there will be duplicated display name in a huge organization. With that, the resources with the same disp...

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Category: Universal Resource Scheduling (238)

STATUS DETAILS
Needs Votes

Request Multiple language support for KA Category


Problem Description:========1. We support multiple languages for KA itself, while not for Category.2. When then KAs are rendered in KA PowerApps Portal side, it's categorized by category by default, However, since multiple language is not supported for category, so all cat...

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Category: Knowledge Management (59)

STATUS DETAILS
New

Leverage the winning template of previous AB test to send email


Imagine a scenario:1) I want to use AB test to send email2) In the next step, I will to leverage the winning template which was generated by previous AB test to re-send email again.This is not supported so far.

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Category: Email (207)

STATUS DETAILS
New