Display images inline inside E-Mail Body in Customer Service Hub/Unified Interface
Feature: Allow to view images inside the E-Mail body direcetly in the E-Mail instead of have to view them as attachments. Explanation: In the classic WEB UI all images inside an E-Mail body were directly displayed and could viewed inside the E-Mail Body. In the Customer Service Hub all Images ...
STATUS DETAILS
Completed
Timeline: Add reply action to command bar of E-Mail activities
Feature: Add a reply/reply all action for E-Mail activities to the command bar of the timeline. Business case: When a user is working in the timeline (for example inside a case) and want to respond to an E-Mail, he always have to open the activitiy from the timeline via the command bar, then wai...
STATUS DETAILS
Completed