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Allow to merge two topics into one


It would be great if there were an action to merge multiple topics into one topic. Because for example for us there were multiple topics created for the same issue but for different languages like a topic "Frage zur Rechnung" and a topic "question for invoice" which are the same thing but once...

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Category: Customer Service Insights - AI (8)

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Needs Votes

Allow to open File Attachments (Excel,Word,PowerPoint) of activites directly with Office Online


When an activity (for example a note) has an office attachment (Excel, Word or Power Point) file, it would be great to be able to open this attachment directly in the browser with office online. Benefits: No need to download each attachment file before being able to view it Productivity and ti...

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Category: Unified Experience: Search, navigation and performance (1214)

STATUS DETAILS
Needs Votes