Allow to merge two topics into one


It would be great if there were an action to merge multiple topics into one topic. Because for example for us there were multiple topics created for the same issue but for different languages like a topic "Frage zur Rechnung" and a topic "question for invoice" which are the same thing but once...

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Category: Topics (4)

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Needs Votes

Allow to open File Attachments (Excel,Word,PowerPoint) of activites directly with Office Online


When an activity (for example a note) has an office attachment (Excel, Word or Power Point) file, it would be great to be able to open this attachment directly in the browser with office online. Benefits: No need to download each attachment file before being able to view it Productivity and ti...

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Category: Unified Experience: Search, navigation and performance (1020)

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Needs Votes

Timeline: Add reply action to command bar of E-Mail activities


Feature: Add a reply/reply all action for E-Mail activities to the command bar of the timeline. Business case: When a user is working in the timeline (for example inside a case) and want to respond to an E-Mail, he always have to open the activitiy from the timeline via the command bar, then wai...

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Category: General (155)

STATUS DETAILS
Needs Votes