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Show pre-conversation survey responses on closed conversation form


Currently pre-conversation survey responses are only displayed on the Active Conversation form. As soon as the conversation is closed out of the box scripts automatically open the Conversation Form where pre-conversation survey responses are not displayed. The pre-conversation survey responses...

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Category: Live Chat (169)

STATUS DETAILS
New

Synchronise all bookings to Outlook - not just those associated to Work Orders


The new Booking synchronisation to Outlook is great and the feedback received from Field Service engineers has been extremely positive. It would however be good for Bookings unrelated to Work Orders to also synchronise. This will be particular useful for when Bookings are used for things such ...

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Category: Field Service (172)

STATUS DETAILS
New