Auto Populate ‘Call From’ when Phone Call Direction is changed to Incoming by Default


My clients service desk team primarily receive calls, so we expected to change the default Phone Call direction from Outgoing to Incoming to save end users from manually switching the direction to Incoming each time a call is made. Unfortunately, when the default direction is changed to Incomin...

Read more...
0 Comments

Read more...
0 Comments

Category: Platform (181)

STATUS DETAILS
Needs Votes