Tracked Incoming Emails from External Contacts should reflect as tracked or Set Regarding for all user's mailboxes


Consider this scenario 1. External Contact sends an email to User A and User B 2. User A sets regarding to Account A 3. The Email is created in Dynamics with Regarding of Account A 4. User B goes to this Email from their Outlook calendar. They will not see that this record is tracked. They wil...

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Completed