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Create Journey which never expire...


Why every Customer Journey need to be expire? Each time Journey expire, I have to create a new Journey with the same setting and new Segment to exclude Contacts that already run old Journey. Of course I can create a Journey with expire on Yesr 9999 to avoid this. But just a non-expire setting ca...

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Category: Customer Journey Design (185)

STATUS DETAILS
Completed

Add new steps to an online Journey


I understand edit existed Journey steps is not possible. But how about add new steps? I just want to send new email to segment after existed steps(also send email) finish. Now I have to create a new Journey and a new segment. New segment must the same Contacts like old segment but add behavior...

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1 Comments

Category: Customer Journey Design (185)

STATUS DETAILS
Completed