Dynamics App for Outlook contact search


 The add-in that comes with the new CRM app for Outlook seems to be very limited. While it can track, it only allows you to search from your outlook contacts--the places where search would be most valuable is either searching the Dynamics contacts or searching the account/company list whe...

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5 Comments

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5 Comments

Category: Email Management and Outlook Integration (190)

STATUS DETAILS
Needs Votes

server side sync--mailbox stops syncing/tracking


Periodically and with no reason, server side synchronization will stop syncing in a mailbox. No errors are generated, just nothing tracks and syncs. The mailbox still shows successful. The only way I've found to find this issue is to look at the date of the last activity created by a user in C...

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0 Comments

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0 Comments

Category: Unified Experience: Search, navigation and performance (1051)

STATUS DETAILS
Declined

Unified interface autocapture cannot track emails


In classic UI if you use the AI for sales to autocapture emails in my inbox that haven't been tracked, the user can track the email from the activity pane. In unified interface, it displays the email, but there is no way to track the email from the timeline.

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1 Comments

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1 Comments

Category: Unified Experience: Search, navigation and performance (1051)

STATUS DETAILS
Needs Votes

Unified Interface autocapture email can't be tracked


In classic UI the sales UI autocaptured emails display in the activity pane and there is a track link to track the email. In unified interface there is no way for the user to track the email. Please make this feature work.

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2 Comments

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2 Comments

Category: Unified Experience: Search, navigation and performance (1051)

STATUS DETAILS
Needs Votes

Make the view selector in unified interface wider


The view selector in unified interface is very narrow and insufficient to display longer view names. It doesn't make very efficient use of space.

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1 Comments

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1 Comments

Category: General (1054)

STATUS DETAILS
Needs Votes