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Providing OOB Option to Set Default Case and Activity Form Views Within Accounts and Contacts


After opening a ticket (MS 2308030040005931) it was deemed that, when clicking Related > Cases or Related > Activities within account and contact records, the 'associated' views cannot be defaulted to other useful views (such ...

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Category: General (294)

STATUS DETAILS
New

Allow Immediate Tabbing and Template Selection Using Keyboard Only (New Template Selector)


Hello,


Prior to updating the template selector to the enhanced version, our team noted that they were able to proceed from template selector launch to template selection strictly using their keyboard (tabbing, then enter). With the new editor, it seems a mouse is required to ...

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Category: Email (165)

STATUS DETAILS
New