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Agent icon on the Chat widget does not load on Portal when we use the chat widget script from omnichannel on the Portal
STATUS DETAILS
Needs Votes
Administrator on 3/4/2024 5:06:08 PM
If the agent avatar is not rendering in the chat widget for the agent, please file a bug for the issue. However, customizations on the live chat widget avatars are not available at the moment and are a consideration for future improvements.
Jessica Li
Product Manager