User Profile

Audit segment membership - Static and Dynamic


It would be helpful to have a clear audit of who joined and left the segment and when both for static and dynamics - I know the dynamic one has some charts about size but no specific details on who/why/when. I cannot see any audit for static segments.

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Category: Segmentation (144)

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Split and re-join swim lanes in a customer journey


Currently contacts cannot switch between swim lanes in a customer journey so its basically like having 3 separate customer journeys on one page. It means you often have to duplicate what you have built to craft slightly different journeys in the middle for each lane. Ideally we would be able to s...

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Category: Customer Journey Design (175)

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Allow a hierarchical structure for subscription lists


Ideally customer should be able to opt in/out of different lines of business in a hierarchical manner when a company has many lines of business e.g. NFP works with the community in many ways - each line of business wants a more fine grained subscription than just all in or all out So I could sub...

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Category: Consent and Compliance (55)

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