Returns - RMA – line level disposition code auto fill
Currently RMA disposition code that triggers various background processes can be populated only at line level which in many customers can result in a lot of manual work - e.g. end of season returns in retail. The suggestion is to have this auto-populated where applicable when a disposition code i...
Free/Gift items on SO Lines
Many companies provide promotional free items/gift items as part of bulk order/special order - the suggestion is to add a functionality to add items (free of charge for the customer) from on hand inventory in SO with regular items, charged - the SO lines containing those items, will be with £0 p...
More robust cancellation of SO/SO line quantity/partial qty
Currently F&O does not support having more detailed log on cancellations related to SO. For audit reasons, many customers require that when sales order is cancelled, either entire order or line, or partial quantity of the line, the following details will be present: - reason code that should be f...
Add ability to apply block/hold code at the line level
For various reasons outside of what standard can offer, e.g. credit limit block, customers have the requirement to be able to block or put on hold some SO lines in an order that is otherwise ready to be shipped, - for this a reason code must be provided and a log of time and user details.