Define service territories based on geolocalization on a map
We would like to be able to define service territories for resources not based on postal codes, but based on geolocalization functionalities that are already embedded into Field Service. This is because defining a great number of service territories and modifying them purely based on postal co...
Allow us to have the BPF on the new work order form for Copilot
I've read that, by design, the new Copilot form for work orders hides the BPF. I don't understand the logic behind this; we should be the ones to decide if we want to deactivate the BPF or not. Copilot does NOT make this form redundant as my BPF for work orders has many embedded workflows and ...
Out-of-the-box option to explicitly attach multiple customer assets to the work order + integrate with agreements
Currently, the only out-of-the-box ways to attach multiple customer assets to a work order is through work order incident--create one for each asset--or work order service task--create one maintenance task for each customer asset.
However, this method of operation is a frequen...