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I've read that, by design, the new Copilot form for work orders hides the BPF. I don't understand the logic behind this; we should be the ones to decide if we want to deactivate the BPF or not. Copilot does NOT make this form redundant as my BPF for work orders has many embedded workflows and Power Automate flows that need to be triggered **manually** by service agents at specific moments in my process. Please let us decide how we want to use the functionality.

Category: Work order
STATUS DETAILS
New