Gift receipt select lines
Many customers are asking for the ability to select which lines to appear on gift receipts. This includes the scenarios of; Only Lines 1,2,3 of 5 item receipt First gift receipt print lines 1 + 2 only, then second gift receipt print line 3 only. etc. The functionality should allow the user to s...
Payment connector for UK / Europe
Whilst I appreciate the complexities of creating and maintaining payment connectors, it is really difficult to be taken seriously when selling a POS solution that doesn't offer this ability out of the box! Quite honestly it puts us as at an immediate disadvantage when up against ALL other reta...
Return to original tender
a large number of customers are expecting the POS device to at least show the original tenders when completing a return from receipt at POS. It is a difficult issue to resolve, as you can have multiple lines and multiple payments on an order. However, some thought should be given into at least...
Refund to card/method from web sale when refunding in store
Recently I have seen an increase in customers requesting the ability to identify the original payment used for a web order, to complete an automatic refund from store (POS) to that same payment. For example, if I use my PayPal account on the website. when I return the goods to a store, the sto...
Suspended transaction retention period
Please add the ability to specify a time period for which suspended transactions are retained at the channel database. This should be by a number of days. Once the time has been reached the suspended transaction should be removed from the recall order screen. Customers are explaining that cust...
Ability to 'Just scan' when creating transfers and stock counts
Many retailers are expecting the ability to create a new transfer order (or counting journal), and just continuously scan items into the order. The existing workflow contains multiple steps which are unnecessary, time consuming and add's room for error by operators. Existing workflow; Create t...
Cash Management - Warning on close shift of a discrepancy
It would be really useful if the POS warned the user of a discrepancy between cash taken and counted before closing the shift. The functionality would check each payment method where counting is required, and identify if a discrepancy is present. If yes this would then warn the user about the d...
Apply discount proportionately across all lines for least expensive discount type
When using the 'Least expensive' mix and match discount, retailers would like the discount to be applied proportionately across all the qualifying lines of the discount, instead of just on the least expensive item. The reason for this is so that when an item is returned to the store, the custo...
New promotion type: Threshold item promotion
There is a gap in the promotions engine which has been highlighted by several of my customers. They want to be able to create a threshold discount, which applies a discount to a specific item on the transaction. For example: Spend $100 Get Item X at 50% off. Or Spend $150 Get Item X Free Of Cha...
Re-send email receipt for a completed transaction
It would be great if from the journal screen, it is possible to send an email receipt again for that transaction. Obviously you can currently re-print the physical receipt - but paper receipts are becoming a thing of the past! Email receipts are the way forward.